Of course! Our tours have been designed for you to be able to experience every suggestion but will be anyway  adjusted for you to have free time, according to any limitations and also for daylight savings time.

While we would be happy to include additional items, those that are not included in the basic tours are:  meals (except for breakfasts, which are included with the hotels); early check-in and late check-out at all hotels; activities and tours that are not included in the initial proposal; entrance fees to museums and monuments; all flights; travel insurance; parking, tolls, gas, and other car expenses not described in price inclusions; Parking, tolls, gas and other car expenses not described in price inclusions (if applied); City Tourist Tax charged at your accommodation on certain municipalities; personal expenses and additional expenses in case of force majeure

Our prices are lower than our direct competitors’ and are very competitive when compared to the ones found on hotel and booking sites. We are committed in providing real value for money.

If you cancel 5 working days or more prior to your arrival date, your cancellation will be free of charge.

If you cancel between 1 and 4 working days prior to your arrival date, the first two days of hotels and services will be charged.

If you cancel on your arrival date or any date after the arrival date, the full amount will be charged.

If you do not show at hotels and service providers (no-show) the full amount will be charged.

If your tour includes services with different and stricter cancellation policies from the ones mentioned above, those different cancellation policies will be mentioned on your proposal and shall prevail over the general cancellation policy.

Price estimate for the tours on our website is available inside each tour. If you wish to have a tailor-made tour please send an inquiry, and we will put together a custom itinerary and provide pricing for this tour. 

All prices mentioned on this website are in Euros and include VAT.

In some destinations we offer private services for activities not published on the web. In any case, you can see all the services we have at Civitatis.

Unfortunately we cannot offer any discount for booking various services, since, in addition to always trying to sell at the lowest possible price, we work with multiple providers and each one performs a different service. We also don’t have any kind of discount code.

These discounts are only made if they are indicated in the activity file.

We try to offer the minimum price for each tour, so we do not make additional discounts for booking two or more tours. We also do not have any kind of discount coupons.

You just have to check that the day you want to book is active on the calendar that you will find within the tour.